Search Results for: ring groups

What is the Job Description for an MSP Service Desk Manager?

The MSP help desk is THE indicator of whether or not the whole company is functioning well. For this reason, there should be a service desk manager dedicated to optimizing the help desk’s workflow and quality of service provided so that the company can scale safely.The work of the service desk manager can be defined as:Creating and implementing systems that ensure growth, reliability and ownership.Overseeing and managing the helpdesk staff.Coordinating tasks,… Continue Reading What is the Job Description for an MSP Service Desk Manager?
By Kristina @ Support Adventure, ago

How to Run Your Business from Anywhere!

It’s time to stop running your MSP the old school way with the endless on-site visits and the face-to-face meetings with potential clients who end up just wasting your time.Wouldn’t it be cool if your MSP business allowed you to…Have more free time in your schedule to focus on your other priorities and projects?Delegate tasks you don’t feel like doing to people who are capable and well organized for success?Work from… Continue Reading How to Run Your Business from Anywhere!
By Nwando @ Support Adventure, ago

The Easiest Countries to Start a Business in Europe for Foreigners

Starting your entrepreneurial adventure, especially as a foreigner or an expat, is a serious undertaking. To assist you with the initial stages of this process, read through this article, where we talk about the easiest countries to start a business in Europe as a foreigner and why!Our list of countries are Denmark, Estonia, Georgia and Norway. They have great benefits, including one or more of: very low taxes, a high ranking on the “Ease… Continue Reading The Easiest Countries to Start a Business in Europe for Foreigners
By Kristina @ Support Adventure, ago

Benefits of Implementing Best Practices for MSPs

Best practices can make wonders for your business, from scaling to improving certain processes. In end, we all want our MSPs to thrive and prosper, and in most cases it is only possible when doing your best. Curious about what benefits the best practices of running an MSP can bring to your business? Don’t wait, read the article, and apply our tips! Every managed service provider should be using the best practices to run their… Continue Reading Benefits of Implementing Best Practices for MSPs
By Anna @ Support Adventure, ago

Remote Working in Bulgaria: A Hidden Gem for Digital Nomads!

When it comes to remote work, Bulgaria might not be the first country that comes to most people’s minds, making it a hidden treasure for digital nomads seeking the perfect blend of affordability, captivating landscapes and a vibrant culture.However, with the latest digital nomad fest to take place in Bansko, Bulgaria, the country might not be overlooked for much longer!In this article, we’ll explore lesser-known locations in the country that offer the best… Continue Reading Remote Working in Bulgaria: A Hidden Gem for Digital Nomads!
By Kristina @ Support Adventure, ago

Are Digital nomads destroying local culture?

What can be wrong with enjoying the local culture as a tourist and getting a taste of the everyday lives of locals? According to the Lonely Planet – a lot.Immersing ourselves in rich foreign cultural traditions brings pleasure and excitement to our lives. With the spread of technology and progressive globalization, the world has become smaller and more easily accessible. Who wouldn’t take on that opportunity and fly out to a remote or exotic… Continue Reading Are Digital nomads destroying local culture?
By Kristina @ Support Adventure, ago

MSP Advice: How to Support your MSP Clients’ Hybrid Workforce

With more and more businesses deciding not to return to the office, or switching to operating completely remote, knowing how to manage hybrid workforces for MSP clients is crucial.How can MSPs achieve this?  By focusing on cyber hygiene altogether with careful attention to the social aspects of providing support.In which ways can an MSP support their clients’ hybrid workspace?Define roles unambiguously and bring awareness to the hybrid work environmentDefine the structure… Continue Reading MSP Advice: How to Support your MSP Clients’ Hybrid Workforce
By Kristina @ Support Adventure, ago

Why Interrogation Style Job Interviews are Bad Business for MSPs

If you are having a hard time filling that open position in your MSP, maybe it’s not them. It’s you. You could be sabotaging the growth of your team with an interrogation style of interviewing your candidates.Here at Support Adventure, we match MSPs with the best talent worldwide. The feedback we always receive from candidates who interview with multiple companies is that they preferred the company that seemed less authoritative and uptight.Here are… Continue Reading Why Interrogation Style Job Interviews are Bad Business for MSPs
By Nwando @ Support Adventure, ago
sunny cheap winter destinations y the sea

5 Cheap Sunny Winter Destinations by the Sea 

Winter doesn’t always have to be about snowflakes and cold weather. For those looking to swap their winter coats for swimsuits and enjoy the sun’s warm embrace, there are plenty of destinations where this dream can become a reality – without breaking the bank. Imagine living by the sea, where the gentle sound of waves and the soft warmth of the sun are daily companions, all for around $1000 USD a month.From the vibrant… Continue Reading 5 Cheap Sunny Winter Destinations by the Sea 
By Kristina @ Support Adventure, ago
Remote MSP Staffing: The Hybrid Helpdesk

Remote MSP Staffing: The Advantages of a Hybrid Helpdesk

The Hybrid Revolution: An Overview of Today’s MSP LandscapeManaged Service Providers (MSPs) have become integral in the IT industry. They offer businesses a cost-effective way to manage their IT infrastructure, providing a variety of services including data storage, network management, cybersecurity, and IT support. But how has the growth of MSPs led to the inception of a new MSP staffing model – the hybrid helpdesk?The hybrid helpdesk is a fusion of traditional in-house… Continue Reading Remote MSP Staffing: The Advantages of a Hybrid Helpdesk
By Matt @ Support Adventure, ago

The Evolution of the IT Support Helpdesk in MSPs

Managed Service Providers (MSPs) play a crucial role in providing IT support to businesses of all sizes. One of the key components of an MSP’s service offering is the helpdesk, which serves as the primary point of contact for customers seeking technical support. Over the years, different models of helpdesk structures have emerged, each with its unique advantages and considerations. This article explores the two main models: the Tiered Support Model and the Group Support… Continue Reading The Evolution of the IT Support Helpdesk in MSPs
By Matt @ Support Adventure, ago

How to use ChatGPT and AI to find your perfect digital nomad destination

In the era of digital transformation, the conventional 9-to-5 office job is becoming a thing of the past. The advent of the internet and digital technologies has given birth to a new breed of professionals: the digital nomads. Equipped with a laptop and a robust internet connection, these individuals enjoy the liberty to work from any corner of the globe. This lifestyle offers an unmatched level of flexibility and independence, enabling people to work in… Continue Reading How to use ChatGPT and AI to find your perfect digital nomad destination
By Tal @ Support Adventure, ago

Work Remotely in Colombia: Everything You Need To Know

Colombia is a favorite amongst remote workers, freelancers and digital nomads in Latin America–and for very good reason! The country has a low cost of living, warm weather all-year-round, a free visa upon arrival and various residency programs. Remote workers can stay for up to 180 days in Colombia visa-free, with many programs available for longer stays. Moreover, Colombia just launched a digital nomad visa that allows for a two year stay! Therefore, one can… Continue Reading Work Remotely in Colombia: Everything You Need To Know
By Anna @ Support Adventure, ago

Your Guide for How to Become a Digital Nomad in 2022

2020 and all it’s pandemic non-glory is almost over. Hooray! So it’s time to get a head start on becoming a digital nomad as more travel destinations open up heading into 2021.If the question of how to become a digital nomad is still nagging you, we have listed below all the things you can do to become a nomad. Become a digital nomad by taking your skillset onlineThe secret to becoming a digital… Continue Reading Your Guide for How to Become a Digital Nomad in 2022
By Nwando @ Support Adventure, ago

How to Find an Apartment in Belgrade: An Easy Guide for Newcomers

Are you an expat or remote worker searching for an apartment in Belgrade, but you’re struggling due to the language barrier, or being out of the loop on how to find accommodations? Well, we’re here to help you. This guide will detail everything you need to know about apartment hunting in Belgrade. We’ll explain what to expect for rent prices, what to know about contracts, residency and more. Here’s a gist of how landing an… Continue Reading How to Find an Apartment in Belgrade: An Easy Guide for Newcomers
By Kristina @ Support Adventure, ago

How To Get a Job Abroad During Covid and Monkeypox

If you feel like you’ve been missing out on life as a result of serial lockdowns, and you need a change of pace, we’re with you! The past three years have affected us immensely due to harsh Covid restrictions, which prevented travel and peace of mind. But with so many people losing their jobs as a result of the pandemic, switching things up in your life can feel financially and logistically hard. But there’s a… Continue Reading How To Get a Job Abroad During Covid and Monkeypox
By Kristina @ Support Adventure, ago

Connectwise Manage overview for MSPs

When deciding which is the best PSA to use in your MSP, you have to consider ConnectWise Manage, which is arguably one of the most complete tools for running an MSP business on the market. If you’re looking for alternative options to ConnectWise Manage, please check out our ConnectWise Manage Alternatives article.With ConnectWise Manage and its numerous add-ons and integrations, you can log, process, review and report any activity involved in managing a modern MSP… Continue Reading Connectwise Manage overview for MSPs
By Matt @ Support Adventure, ago

Working Remotely In Italy: Visas, Hidden Gems and the Cost of Living

Unlock remote work opportunities in Italy with this comprehensive guide!Dreaming of working remotely in the picturesque country of Italy? In this article, we’ll dive into the world of remote work opportunities, digital nomad visas and the cost of living in Italy. Whether you’re a digital nomad or just someone seeking a more flexible work arrangement, we’ll provide you with valuable insights to make your Italian remote work journey a success.How to Secure a… Continue Reading Working Remotely In Italy: Visas, Hidden Gems and the Cost of Living
By Kristina @ Support Adventure, ago

How Can You Do a Career Switch to IT?

Switching careers is a common practice nowadays, and people aren’t afraid to make changes later in their lives. Jobs in IT have many advantages as opposed to other sectors, especially now when more businesses are operating online and remote work is becoming a common norm.Consider these steps to help you switch your career to IT: Set your goals and prioritiesLearn basic technology and toolsLearn new skillsApply for an internshipConsider special… Continue Reading How Can You Do a Career Switch to IT?
By Anna @ Support Adventure, ago

This One Thing Reduces Chaos in Your MSP

Let’s face it, MSP help desk operations can truly be chaotic. Luckily, there’s an antidote, and that is consistency.Consistency is what clients want when they sign up for MSP services. Unfortunately, in the wild world of technology and the complexities of the computer space, it can be hard to achieve. But the MSPs that do bring consistency to the table stand out from their competition and grow much faster because they understand how smooth… Continue Reading This One Thing Reduces Chaos in Your MSP
By Kristina @ Support Adventure, ago