IT Careers

Information related to careers and career progression in IT Support and the MSP industry

Can I Work on an MSP Help Desk Remotely? 

Have you thought about the possibility of working as an IT Technician on a Managed Service Provider (MSP) Help Desk, but doing it remotely? With technology rapidly advancing, working remotely has become more feasible than ever before. It’s gained popularity in recent years and continues to be a preferred option for many job seekers due to the numerous benefits it offers.In the wake of the COVID-19 pandemic, many companies have shifted to remote work,… Continue Reading Can I Work on an MSP Help Desk Remotely? 
By Kristina @ Support Adventure, ago

How to Build a Career as a Level 3 IT Support Technician

This article offers valuable advice for individuals seeking to establish a thriving career in the IT industry as a Level 3 IT support technician. The piece outlines key strategies for developing specialized skills, obtaining professional certifications, and building a network of IT professionals to advance one’s career. While these guidelines are specifically tailored to Level 3 IT support technicians, they can be beneficial for all IT technicians, regardless of their career stage.To build a… Continue Reading How to Build a Career as a Level 3 IT Support Technician
By Kristina @ Support Adventure, ago

How To Get a Job Abroad Without a Degree?  

These days, many people have an interest in working and traveling overseas, especially if they grew up in North America and never have had a chance to see the world. Moving abroad for work is a big step, and there are a lot of logistics to navigate. Nevertheless, it’s absolutely possible, even without a formal education. You may not have a degree, but your skills and professional experience can open doors to many career fields… Continue Reading How To Get a Job Abroad Without a Degree?  
By Anna @ Support Adventure, ago

Working Remotely for a US Company While Living Abroad

When living and working in the US, it’s easy to determine what regulations apply to  employees and how one should pay taxes. But the situation looks different when one decides to relocate abroad.Remote workers employed by US companies and located abroad should pay attention to the legislation of the foreign country they are residing in. They need to follow the specific guidelines for their duration of time as that will determine their residency and… Continue Reading Working Remotely for a US Company While Living Abroad
By Anna @ Support Adventure, ago

Why we love hiring staff from South Africa!

We have a soft spot for hiring staff from South Africa. So many of our remote techs, admin assistants and even entry level support agents are from this beautiful country. At this point, you might be wondering why.Well, when we first started Support Adventure, a premium remote staffing company for MSPs, we were operating from Serbia and hiring people from around the world. They had to be able to work the same time zone… Continue Reading Why we love hiring staff from South Africa!
By Kristina @ Support Adventure, ago

How To Get a Job as an IT Technician or Engineer in an MSP

Are you looking for a job as a technician in an MSP? You should know that working in the IT industry has both advantages and challenges as well. A job in a managed service provider can be a great jumpstart to a career in the field.Whether you are a candidate or a company seeking the best employee, you should know the top qualities of a support technician. Not everyone is suited for this job.… Continue Reading How To Get a Job as an IT Technician or Engineer in an MSP
By Anna @ Support Adventure, ago

Best Remote Customer Service Jobs in South Africa

Are you looking for a remote job in South Africa? Customer service jobs might come first to your mind, where specialists often work online or remotely as outsourced third-party agents. In fact, many foreign companies hire customer support in South Africa due to the beneficial rates and native English speakers.Best Remote Customer Service Jobs in South Africa are:Customer service representativeCall center agentService dispatcherClient relations associateTechnical support representativeVirtual patient… Continue Reading Best Remote Customer Service Jobs in South Africa
By Anna @ Support Adventure, ago

The Best Remote Jobs To Work From Home in South Africa

Which remote jobs will give you the chance to work from home in South Africa? The ability to work remotely isn’t a novelty in today’s world, and there are some careers that offer great flexibility to work from anywhere you want.The best remote jobs to work from home in South Africa are: Help desk technicianIT service desk dispatcherCustomer service representativeData entry clerkEditing and proofreadingSocial media managerVirtual assistantCopywriter… Continue Reading The Best Remote Jobs To Work From Home in South Africa
By Anna @ Support Adventure, ago

IT Jobs in South Africa for Foreigners in 2022

Are you dreaming about living and working in South Africa? An IT job can give you the opportunity to realize your dream! The biggest advantage of many IT jobs is the possibility to work remotely or from home. Even as a foreigner in South Africa you can find a suitable position in IT if all other requirements are fulfilled. Foreigners in South Africa have great chances of being hired by outsourcing companies for various IT… Continue Reading IT Jobs in South Africa for Foreigners in 2022
By Anna @ Support Adventure, ago

How to Get Promoted Fast as an IT Technician for an MSP!

Are you an IT technician wanting to get a promotion at the MSP company you work for? We can get you there! If you are just starting out in the industry as an IT technician and want to know how to climb the ladder, the basic things you need to understand are the following:To level up in an MSP and be a great technician, you need to be consistent and reliable. Make sure to… Continue Reading How to Get Promoted Fast as an IT Technician for an MSP!
By Kristina @ Support Adventure, ago

How to become an IT Technician

If you could pick a career that will allow you to work from anywhere and depend on no one but yourself, would you take the chance?We’ve seen the drastic and unpredictable changes that occurred over the past year and many suffered job losses, and put the idea of a career change on the table. Working in an IT field has many advantages and one of them is that you can learn how to be… Continue Reading How to become an IT Technician
By Kristina @ Support Adventure, ago

Why working at an MSP is AWESOME!

Let’s be honest, working at an MSP (Managed Service Provider) or any other helpdesk environment is tricky. In this dynamic setting, there are challenges that can come up in unexpected ways and places… Luckily, these challenges present a once in a lifetime opportunity to improve yourself and have a rollercoaster of fun and experience that is hard to find elsewhere! Buckle up and get ready for an adventure in this fast-paced, mind-expanding and lively community.… Continue Reading Why working at an MSP is AWESOME!
By Kristina @ Support Adventure, ago

Tips for Landing a Job in IT Support… and Keeping it!

So, you’re ready to find a job in IT support and maintain a successful tech career.As much as the industry requires technical knowledge, it is not just about being the smartest guy in the room. Providing support is about being valuable to your company’s clients, as well as to your team and yourself. Here are our top tips for doing just that. Be purposeful and intentional when finding companies offering IT support jobsPart… Continue Reading Tips for Landing a Job in IT Support… and Keeping it!
By Nwando @ Support Adventure, ago

Your Guide for How to Become a Digital Nomad in 2022

2020 and all it’s pandemic non-glory is almost over. Hooray! So it’s time to get a head start on becoming a digital nomad as more travel destinations open up heading into 2021.If the question of how to become a digital nomad is still nagging you, we have listed below all the things you can do to become a nomad. Become a digital nomad by taking your skillset onlineThe secret to becoming a digital… Continue Reading Your Guide for How to Become a Digital Nomad in 2022
By Nwando @ Support Adventure, ago

How To Get a Tech Job in Europe 2022 – Full Guide

Longing for a remote IT job in Europe where your workstation is in the middle of  the snow-capped Alps, a buzzing timeless city or a medieval town overlooking the Adriatic sea? Whatever you’re fantasizing about, it is doable as we have the top strategies for how you can find a remote tech company to work for and base yourself in Europe. Here’s everything you should be doing to make this happen.Apply for remote IT… Continue Reading How To Get a Tech Job in Europe 2022 – Full Guide
By Nwando @ Support Adventure, ago