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Talent Retention Strategies for High-Performing Outsourced MSP Staff

MSP staffing agencies are vendor management firms that source talent for the company in question. This means that the original company is one step removed from the talent.If you decide to go with this option, you can find some of the best MSP talent around while saving valuable resources! With outsourced staff, you can have high-performing talent that can work directly and only for your MSP helpdesk, without the hassle of taking care of… Continue Reading Talent Retention Strategies for High-Performing Outsourced MSP Staff
By Kristina @ Support Adventure, ago
An illustration ofa camera watching over a computer screen, cybersecurity for managed services

Cybersecurity in Managed Services: A Complete Blueprint

In today’s interconnected world, cybersecurity transcends traditional workplace boundaries and emerges as a critical cornerstone within managed service provider (MSP) operations. With the digitization of business processes, MSPs are not merely service providers; they are the guardians of their clients’ digital lifelines. Should those lifelines be compromised, there can be legal consequences. At Support Adventure, we’ve delved deeper into this topic in a recent podcast conversation with Joseph Brunswick of  Brunsman Advisory Group, an insurance… Continue Reading Cybersecurity in Managed Services: A Complete Blueprint
By Kristina @ Support Adventure, ago