A photo of a laptop in front of two screens showing remote tech support work being done

Remote Tech Support Jobs

In the fast-paced environment of a remote tech support job, a unique blend of technical and soft skills is essential for success. While technical skills—like troubleshooting, networking, and familiarity with various operating systems—are crucial, it is the soft skills that often set exceptional helpdesk professionals apart from their peers. These are even more important for remote tech support jobs as you could find yourself communicating with a person halfway across the world.At Support Adventure,… Continue Reading Remote Tech Support Jobs
A remote MSP workers home office

Remote MSP Jobs

The modern Managed Service Provider (MSP) has evolved to accommodate a more dynamic workforce, including a significant number of remote positions. One area that has particularly felt the impact of this shift is the helpdesk department. From technicians to dispatchers, many roles traditionally considered “in-office” are now increasingly being outsourced or managed remotely. In this article, we will explore the types of helpdesk jobs at an MSP that can be done remotely, presenting opportunities for… Continue Reading Remote MSP Jobs

Everything You Need to Know About Working A Remote IT Support Job & How To Get One

In today’s interconnected world, the demand for skilled IT professionals continues to soar, with businesses relying heavily on technology to operate efficiently. Among the various IT roles, remote IT support jobs have gained immense popularity, offering professionals the flexibility to work from anywhere while providing crucial technical assistance to individuals and organizations. If you’re considering a career in remote IT support or are simply intrigued by this emerging field, this comprehensive guide will provide you… Continue Reading Everything You Need to Know About Working A Remote IT Support Job & How To Get One

Can I Work For a UK Company if I Live Abroad?

These past two pandemic years have fundamentally changed the way UK employees work. For many, this simply means working from home. But for others, moving abroad and exploring the benefits of remote work is the major shift. During the pandemic, many UK employees took advantage of clocking in online and even relocated abroad. As well, many employers have been open to accommodate such a temporary arrangement. But is it a viable option for the long… Continue Reading Can I Work For a UK Company if I Live Abroad?

How To Get an IT Job Abroad During Yet Another Covid Variant!

Are you looking for an IT job, whether abroad or remote, but you’re not sure if it’s still possible during the latest COVID variant outbreak? It seems like these new variants just won’t go away, and they keep disrupting everyone’s plans. But you can still find an IT job and move abroad despite the changing economy and countries having ever changing travel restrictions. Finding a job abroad during the latest COVID variant outbreak is absolutely… Continue Reading How To Get an IT Job Abroad During Yet Another Covid Variant!

Job Opportunities for Foreigners and Expats in Serbia

If you feel like you’re missing out on one of Europe’s next big expat spots, we are here to fill you in and help you learn the ropes about life and work in Serbia. We’re happy to help you discover all the available jobs, salaries, work permits and visas this country has to offer! If you’re coming from the USA, Canada or other western countries, there are certain things to be prepared for if you… Continue Reading Job Opportunities for Foreigners and Expats in Serbia

How To Get a Job Abroad Without a Degree?  

These days, many people have an interest in working and traveling overseas, especially if they grew up in North America and never have had a chance to see the world. Moving abroad for work is a big step, and there are a lot of logistics to navigate. Nevertheless, it’s absolutely possible to get a job abroad with no degree, even without a formal education. You may not have a degree, but your skills and professional… Continue Reading How To Get a Job Abroad Without a Degree?  

How Can You Do a Career Switch to IT?

Switching careers is a common practice nowadays, and people aren’t afraid to make changes later in their lives. Jobs in IT have many advantages as opposed to other sectors, especially now when more businesses are operating online and remote work is becoming a common norm.Consider these steps to help you switch your career to IT: Set your goals and prioritiesLearn basic technology and toolsLearn new skillsApply for an internshipConsider special… Continue Reading How Can You Do a Career Switch to IT?

How To Get a Job as an IT Technician or Engineer in an MSP

Are you looking for a job as a technician in an MSP? You should know that working in the IT industry has both advantages and challenges as well. A job in a managed service provider can be a great jumpstart to a career in the field.Whether you are a candidate or a company seeking the best employee, you should know the top qualities of a support technician. Not everyone is suited for this job.… Continue Reading How To Get a Job as an IT Technician or Engineer in an MSP

Best Remote Customer Service Jobs in South Africa

Are you looking for a remote job in South Africa? Customer service jobs might come first to your mind, where specialists often work online or remotely as outsourced third-party agents. In fact, many foreign companies hire customer support in South Africa due to the beneficial rates and native English speakers.The Best Remote Customer Service Jobs in South Africa are:Customer service representativeCall center agentService dispatcherClient relations associateTechnical support representativeVirtual… Continue Reading Best Remote Customer Service Jobs in South Africa

How to Get Promoted Fast as an IT Technician for an MSP!

Are you an IT technician wanting to get a promotion at the MSP company you work for? We can get you there! If you are just starting out in the industry as an IT technician and want to know how to climb the ladder, the basic things you need to understand are the following:To level up in an MSP and be a great technician, you need to be consistent and reliable. Make sure to… Continue Reading How to Get Promoted Fast as an IT Technician for an MSP!

What are the Pros and Cons of Working for an MSP?

So you’ve never worked for an MSP. You’re a bit nervous about what to expect. Well, we can help explain to you some pros and cons of an MSP technician’s experience. We here at Support Adventure have recruited staff for over 40 MSPs on 5 continents, so we might know a thing or two! The biggest pro and the biggest con are this: MSPs often have a stable budget to hire staff who grow with… Continue Reading What are the Pros and Cons of Working for an MSP?

How to become an IT Technician

If you could pick a career that will allow you to work from anywhere and depend on no one but yourself, would you take the chance?We’ve seen the drastic and unpredictable changes that occurred over the past year and many suffered job losses, and put the idea of a career change on the table. Working in an IT field has many advantages and one of them is that you can learn how to be… Continue Reading How to become an IT Technician

Why Working at an MSP is AWESOME!

Let’s be honest, working at an MSP (Managed Service Provider) or any other helpdesk environment is tricky. In this dynamic setting, there are challenges that can come up in unexpected ways and places… Luckily, these challenges present a once-in-a-lifetime opportunity to improve yourself and have a rollercoaster of fun and experience that is hard to find elsewhere! Buckle up and get ready for an adventure in this fast-paced, mind-expanding and lively community.You will have… Continue Reading Why Working at an MSP is AWESOME!

What to Expect Working for an MSP (Managed Service Provider)

If it’s your first time applying to work as an IT engineer for an MSP (managed service provider), you’re probably wondering what to expect if you get hired. Our founder Eric Muth here at Support Adventure, has a wealth of knowledge about MSP environments. He worked as a freelance remote IT technician for MSPs before starting his staffing company for MSPs.He has seen it all in the MSP space, from both the perspective of… Continue Reading What to Expect Working for an MSP (Managed Service Provider)

Tips for Landing a Job in IT Support… and Keeping it!

So, you’re ready to find a job in IT support and maintain a successful tech career.As much as the industry requires technical knowledge, it is not just about being the smartest guy in the room. Providing support is about being valuable to your company’s clients, as well as to your team and yourself. Here are our top tips for doing just that. Be purposeful and intentional when finding companies offering IT support jobsPart… Continue Reading Tips for Landing a Job in IT Support… and Keeping it!

5 Easy Ways to Find Remote Jobs in Europe!

Do you dream of a remote working position that allows you to work from a vibrant European metropolis or the coast of the Mediterranean? We have made finding a remote job in Europe easy for you by narrowing down the five best things you should be doing. To see our more recent in-depth guide, check out Remote Jobs: Europe.Here at Support Adventure, we are always staying on top of remote job seeking trends as… Continue Reading 5 Easy Ways to Find Remote Jobs in Europe!