A Complete Guide to Remote Working in Mexico for 2023 

Digital nomads from all over the world are settling in Mexico after the country became a hotspot for location-independent workers during the pandemic. It was one of the few countries welcoming tourists all throughout the height of the COVID-19 crisis from 2020-2021. So it’s no wonder that this North American paradise is a staple for nomads to base themselves for remote work.If you are planning to follow their lead, then it’s your lucky day… Continue Reading A Complete Guide to Remote Working in Mexico for 2023 

Where to Move to in Thailand for Remote Workers: The Best Cities in Thailand

Don’t ask yourself IF you should work remotely from Thailand. Ask yourself why you aren’t doing it already! If you share our enthusiasm for the remote lifestyle, you probably don’t need much convincing to hit the road on your next adventure. And if that adventure is Thailand, we have practical advice and reliable info on where to stay as a remote worker in this epic country.Where to move to in Thailand for remote workers… Continue Reading Where to Move to in Thailand for Remote Workers: The Best Cities in Thailand

Tax Implications of Remote Working From Abroad

As more and more companies transition to fully remote work environments, there’s an exciting opportunity to consider working from another country. With the freedom to work from anywhere, why not take advantage of better weather and lower living costs in another part of the world?Most countries will allow foreign remote workers to stay and work remotely for up to 183 days in a year without becoming tax liable. After that period, a person becomes… Continue Reading Tax Implications of Remote Working From Abroad

The Cheapest Places To Live in Costa Rica!

If you’re planning a move to Costa Rica, choosing a place to live can be the most crucial decision, especially when your budget is tight. And although the country is known for being generally affordable, it still has higher than average prices compared to other countries in Latin America. Therefore, you need to select a place to live wisely, and we are here to help you do just that.  The Top Cheapest Places To Live… Continue Reading The Cheapest Places To Live in Costa Rica!
IT Support Staffing Agency

The Difference Between MSP Recruitment vs. MSP Staffing in the IT Support Industry

MSP Recruitment and staffing are two different models of sourcing talent for an organization. While recruitment focuses on filling a specific set of roles, staffing is more comprehensive in its approach to the entire life cycle of employing personnel. Staffing offers many advantages over traditional recruitment, especially in an MSP environment, such as cost savings, increased efficiency, better quality hires, and improved employee retention rates. Support Adventure is a company that focuses on MSP staffing… Continue Reading The Difference Between MSP Recruitment vs. MSP Staffing in the IT Support Industry

Remote Work in Iceland and the Digital Nomad Visa

Iceland, the land of fire and ice, is carving a niche for itself in the digital nomad landscape. Known for its awe-inspiring natural wonders—from geysers and glaciers to thermal springs and the ethereal Northern Lights—Iceland stands as a mesmerizing canvas of natural beauty. It’s not just the striking landscapes that are drawing in remote workers, though. Iceland also boasts strong internet connectivity, a high safety index, and an exceptional quality of life, making it a… Continue Reading Remote Work in Iceland and the Digital Nomad Visa

Outsourcing Your MSP Help Desk for Newbies: A Guide to a Successful Partnership

Turning to an outsourced MSP help desk can feel like handing over the keys of your car to your teenage kid for the first time–nerve wracking. But unlike your kid who’s never driven a car before, there are many outsourced help desk providers that are seasoned drivers in the remote MSP landscape. Thus choosing the best outsourcing provider is seamless when you have the knowledge of what to look for when partnering with a company… Continue Reading Outsourcing Your MSP Help Desk for Newbies: A Guide to a Successful Partnership

The Evolution of the IT Support Helpdesk in MSPs

Managed Service Providers (MSPs) play a crucial role in providing IT support to businesses of all sizes. One of the key components of an MSP’s service offering is the helpdesk, which serves as the primary point of contact for customers seeking technical support. Over the years, different models of helpdesk structures have emerged, each with its unique advantages and considerations. This article explores the two main models: the Tiered Support Model and the Group Support… Continue Reading The Evolution of the IT Support Helpdesk in MSPs
Remote Jobs Europe

Remote Jobs in Europe: The Guide

The digital transformation wave has significantly influenced the world of work, particularly in Europe, where remote jobs have seen a surge in popularity. This shift has been facilitated by a plethora of platforms that connect job seekers with remote opportunities. Notable among these are euremotejobs.com, weworkremotely.com, jobgether.com, indeed.com, and workingnomads.com, each offering a wide array of remote job listings.However, the concept of remote work is not uniform across Europe. The nature and execution of… Continue Reading Remote Jobs in Europe: The Guide

Working Remotely In Italy: Visas, Hidden Gems and the Cost of Living

Unlock remote work opportunities in Italy with this comprehensive guide!Dreaming of working remotely in the picturesque country of Italy? In this article, we’ll dive into the world of remote work opportunities, digital nomad visas and the cost of living in Italy. Whether you’re a digital nomad or just someone seeking a more flexible work arrangement, we’ll provide you with valuable insights to make your Italian remote work journey a success.How to Secure a… Continue Reading Working Remotely In Italy: Visas, Hidden Gems and the Cost of Living
Employees at an MSP staffing agency at work

Why Use an MSP Staffing Agency to Staff Your Helpdesk Remotely

Hiring remote staff can be a great way to meet the staffing needs of your Managed Service Provider (MSP) while keeping labor costs down. By utilizing an MSP staffing agency, you can access talent from around the world without having to invest in expensive local hires. Moreover, hiring remotely allows you to provide support on a 24/7 basis because employees in different time zones can cover shifts throughout the day and night.When considering hiring… Continue Reading Why Use an MSP Staffing Agency to Staff Your Helpdesk Remotely
cheap countries fast internet

5 Cheapest Countries with Fast Internet for Techies

The world has become a playground for tech-oriented digital nomads like yourself – aren’t you looking forward to staying in places that not only spark your creativity but also offer the comfort of a developed country without the hefty price tag? If you’ve realized the importance of a supportive community, a fast internet connection, and an affordable cost of living, this article will inspire you with the right destinations that fit both your needs AND… Continue Reading 5 Cheapest Countries with Fast Internet for Techies
A recruitment specialist looking at candidates profile profile provided by an RPO for MSPs

How To Recognize Top Recruitment Process Outsourcing (RPO) Companies?

Make yourself comfortable and let’s start our talk about the world of Recruitment Process Outsourcing (RPO). We’ll talk about it in simple terms, using relatable comparisons, in a way that feels like chatting over coffee, not a stuffy boardroom meeting. So, sit back as we go over the topic together.What’s the Deal with RPO?Think of RPO as your hiring sidekick. It’s a service where you hand over the reins of finding and hiring… Continue Reading How To Recognize Top Recruitment Process Outsourcing (RPO) Companies?
psychological testing in hiring IT Staff for MSPs - a man and a women conducing an interview

Psychological Testing in Hiring IT Staff: Pros and Cons

At Support Adventure, we’ve always been at the forefront of innovative staffing solutions in the Managed Service Provider (MSP) sector. Inspired by Eric from MSP Mountain’s video, “Why Psychological Testing Isn’t the Best Way to Find Top MSP Talent,” we’re here to share our journey and insights into finding the best MSP talent, moving beyond traditional psychological testing. With hopes that our approach will improve your MSP talent acquisition, here are the challenges with psychological… Continue Reading Psychological Testing in Hiring IT Staff: Pros and Cons
best remote it careers, a simplified illustration of a laptop on a desk

Best Remote IT Careers

Over the past few years, we have witnessed a seismic shift towards remote work. Here, we will explore the best remote IT careers, offering insights and practical advice to help you navigate the start of this digital odyssey.This transformation isn’t just a fleeting trend; it’s an opportunity for tech-savvy individuals to carve out a career that blends passion with flexibility. It’s about tapping into a global talent pool, fostering diversity, and embracing work-life balance.… Continue Reading Best Remote IT Careers
msp support guide 2024

How MSPs Can Optimize Your Business in 2024

There are various challenges businesses face in their IT operations. Managed Service Providers (MSPs) can help navigate these issues and improve your business drastically. What are the strategic benefits of MSP staffing services? There are multiple upsides of MSP support and they include optimization of resources, enhanced efficiency, cybersecurity, and firm support in scaling operations.1. Introduction to MSP Support What are the current IT challenges in businesses? How MSPs can provide crucial support and… Continue Reading How MSPs Can Optimize Your Business in 2024
msp staffing

Differentiating Your MSP in a Crowded Market to Become the Go-To Choice

In the MSP staffing world, being different isn’t just about being visible; it’s about being memorable and becoming the go-to choice for your clients. If you do this right, this personal touch won’t just make you another choice; it will make you the only choice for that particular type of client. Overview of the current MSP market landscapeThe MSP market today is more crowded than a subway train during rush hour. Every spot is… Continue Reading Differentiating Your MSP in a Crowded Market to Become the Go-To Choice
MSPs client churn

Identifying and Mitigating Client Churn Risks for MSPs

For Managed Service Providers (MSPs), client churn incidents can silently erode the foundations of an otherwise thriving business. The significance of understanding and mitigating client churn directly impacts the long-term success and stability of your MSP staffing company. Knowing the main causes of client churn safeguards you from its detrimental effects.What is MSP Client Churning?The term refers to the phenomenon where clients stop using the services of a Managed Service Provider (MSP) and… Continue Reading Identifying and Mitigating Client Churn Risks for MSPs