Nwando @ Support Adventure

5 Easy Ways to Find Remote Jobs in Europe!

Do you dream of a remote working position that allows you to work from a vibrant European metropolis or the coast of the Mediterranean? We have made finding a remote job in Europe easy for you by narrowing down the five best things you should be doing. To see our more recent in-depth guide, check out Remote Jobs: Europe.Here at Support Adventure, we are always staying on top of remote job seeking trends as… Continue Reading 5 Easy Ways to Find Remote Jobs in Europe!
By Nwando @ Support Adventure, ago

Why having the best stack won’t save your MSP

MSPs often assume that by simply having industry standard, best of class tools like Autotask, Connectwise and ITGlue, their team will be organized.Nope. They won’t.It’s not about the tools you use, but how you use them.If you prefer consuming content in video format, here is Eric talking about why good tech stacks aren’t enough.We know this all too well at Support Adventure. Having onboarded the most talented engineers for over 30… Continue Reading Why having the best stack won’t save your MSP
By Nwando @ Support Adventure, ago

Hiring Remote IT Support: Best Practices

We’re about to get into our top tips for hiring a remote team.At Support Adventure, the premium global MSP Staffing Company, we have hired over 40 remote staff members who have contributed to our growth, almost all of whom were interviewed and hired online. We understand that the process of hiring remote workers can seem daunting if you’re new to it, so here are our top tips you need to know to have success… Continue Reading Hiring Remote IT Support: Best Practices
By Nwando @ Support Adventure, ago

How to Beat the Competition in Your Online Job Interview

There are some big differences between preparing for an online job interview vs. an in-person interview. Our remote hiring team here at Support Adventure has reviewed thousands of applicants, and conducted hundreds of online video interviews. They have observed over the years the best ways to stand out from the competition and ace an interview, and now we’re sharing those ways with you.Great audio will improve your video interview qualityStart your interview off… Continue Reading How to Beat the Competition in Your Online Job Interview
By Nwando @ Support Adventure, ago

6 Things You Should Never Do When Applying for Online Jobs!

There are six things you need to stop doing now if you actually want to get hired for an online job. With over 40 employees on four continents, our remote hiring team here at Support Adventure, a remote IT staffing company, has reviewed thousands of applicants, and they are pros at knowing what not to do to avoid ruining your chances of getting hired.What are those mistakes?Let’s jump in. #1 Don’t be too… Continue Reading 6 Things You Should Never Do When Applying for Online Jobs!
By Nwando @ Support Adventure, ago

9 Work from Home Hacks to Beat Laziness!

Below are nine tips to stop Netflix and chilling, and actually get some work done.Take it from us here at Support Adventure. With over 40 staff members on four continents, our MSP staffing company is a veteran of remote work productivity. So turn off your TV and step away from your phone for 15 minutes. Let’s explore our favorite methods for getting work done from home.1 – Get energized by preparing for the… Continue Reading 9 Work from Home Hacks to Beat Laziness!
By Nwando @ Support Adventure, ago

How to be a Great Remote Boss

Looking for the best ways to be a great remote boss?We have some for you!At Support Adventure, our founder Eric Muth has led a team of 40+ staff members on four continents, all from his laptop, keeping us as the top global MSP staffing company!Here are the ways he is able to do it. 1 – Support the lifestyles of your staffIn order to make a great remote working culture, showing… Continue Reading How to be a Great Remote Boss
By Nwando @ Support Adventure, ago

Best Communication Strategies for Virtual Teams

Want to rid yourself of the time you waste on non-urgent communication with your remote staff, but still be able to digest EVERYTHING that is going on in your company? We’re about to share with you game changing strategies for how to set-up your business to do exactly that. We have achieved this at Support Adventure, even with 40 staff members on four continents. Our founder Eric Muth only has to take an unscheduled phone… Continue Reading Best Communication Strategies for Virtual Teams
By Nwando @ Support Adventure, ago

How to Track Productivity of Remote Employees

How do you know how much work your remote MSP team is doing? One word.Accountability. You can use all the software in the world to track that your remote staff has logged in and are sitting at their computers. But on what basis are you even judging “working?” What metrics and procedures prove to you that your staff is actually doing what is required of them? This is where procedural documentation swoops in to… Continue Reading How to Track Productivity of Remote Employees
By Nwando @ Support Adventure, ago

Dispatchers vs. Service Desk Managers – How Do They Differ? 

What exactly is the difference between a dispatcher and service desk manager, and how do they compare in terms of scaling your MSP and improving your helpdesk?We know a thing or two about these two roles here at Support Adventure, the MSP Staffing Company, as we have worked with over 40 MSPs over the course of 3 years. We have seen the positive results of companies that invest in a dispatcher or service desk… Continue Reading Dispatchers vs. Service Desk Managers – How Do They Differ? 
By Nwando @ Support Adventure, ago

The 7 Laws of MSP Helpdesk Scaling 

Want the secrets to scaling your MSP helpdesk faster?We have laid out below 7 laws of growing your IT services business in a way which gives you more freedom and autonomy over your time and schedule. At Support Adventure, we scaled our business to 40 employees on 4 different continents in 2 years, all while our founder Eric managed his team from picturesque destinations like Thailand, South Africa, Canary Islands and more (you can… Continue Reading The 7 Laws of MSP Helpdesk Scaling 
By Nwando @ Support Adventure, ago

How to Run Your Business from Anywhere!

It’s time to stop running your MSP the old school way with the endless on-site visits and the face-to-face meetings with potential clients who end up just wasting your time.Wouldn’t it be cool if your MSP business allowed you to…Have more free time in your schedule to focus on your other priorities and projects?Delegate tasks you don’t feel like doing to people who are capable and well organized for success?Work from… Continue Reading How to Run Your Business from Anywhere!
By Nwando @ Support Adventure, ago

Zoom Team Building Hacks for Working Remotely!

If your company’s staff recently embraced remote working, then you might want to arm yourself with some Zoom team building ideas to maintain your staff camaraderie while working from home.We at Support Adventure are veterans at this point of using virtual team building activities and exercises, as we have amassed a staff of 40 employees on 4 different continents. We are happy to share our top tips and strategies for keeping your remote team… Continue Reading Zoom Team Building Hacks for Working Remotely!
By Nwando @ Support Adventure, ago

How to Build Culture in Virtual IT Teams

Don’t let distance fool you into thinking that maintaining a workplace identity for virtual teams is hard.We’re about to share how establishing culture for a remote company greatly keeps your team motivated and invested in the mission. Managing virtual teams with a strong company culture helps attract more ideal employees.Having gained 40 staff members on 4 different continents, our ideology here at Support Adventure, the remote MSP staffing company, centers around career-driven expats, travelers… Continue Reading How to Build Culture in Virtual IT Teams
By Nwando @ Support Adventure, ago

Weekly Zoom Conference Calls: the Key to Remote Team Spirit

Hey there! We’re here to share with you how to easily create productive weekly meetings with your remote team.Zoom conference calls are a not-so secret weapon for managing remote teams.As a company that has 40 staff on 4 different continents, we at Support Adventure know a thing or two about this topic. Having weekly meetings with Zoom has made our business run more seamlessly than ever. Whether you are a company that’s trying… Continue Reading Weekly Zoom Conference Calls: the Key to Remote Team Spirit
By Nwando @ Support Adventure, ago