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In this video, we analyze how Dispatchers are the key role in solving pain points that MSPs are experiencing while growing.

The dispatcher is a role that helps organize the flow of tickets through the help desk.

Write to Eric, the founder of Support Adventure, the premium MSP Staffing Company at [email protected]


2 Comments

How to Create a Great MSP Environment for your Staff? - Support Adventure · March 21, 2023 at 1:28 pm

[…] someone like a dispatcher to act as a supervisor, there is no guarantee that the systems in place will be […]

Why PagerDuty Will Revolutionize Your MSP’s Help Desk… Especially for After Hours Service! - Support Adventure · March 21, 2023 at 1:35 pm

[…] Dispatchers help to establish order and regularity in an MSP because they will mainly handle the following responsibilities:  […]

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