Welcome to our Support Adventure Blog, brought to you by the global leader in remote IT support staffing for the MSP industry. Our mission is to bridge the gap between adventure and technology, providing a platform for like-minded individuals to share their experiences, insights, and stories.
Support Adventure is not just a company; it’s a lifestyle. Since 2016, we’ve been helping IT professionals around the world find their ideal remote jobs, enabling them to live and work from some of the most exciting places across the globe. With over 200 staff in Europe, Asia, and the Americas, we have the global reach and expertise to meet your needs.
Our blog is an extension of our commitment to this lifestyle. Here, you’ll find a wealth of information, from tips and advice on living and working remotely, to in-depth articles on the latest trends the MSP industry. We also share stories from our staff, who are living the Support Adventure lifestyle in various corners of the world.
Explore IT career insights, and remote working tips from the Support Adventure team. Our blog offers guidance on thriving in remote IT roles and navigating career growth in the digital age.
Explore MSP staffing, management, and scaling insights from the experienced Support Adventure team. Our blog helps MSPs worldwide enhance processes, staffing, and service quality.
Digital nomad lifestyle articles written by your Support Adventure team of writers who are somewhere out there enjoying their fully remote working life from all over the world, all in different time zones.
source MSP marketing mistakes often do more than just slow growth—they actively undermine trust. You see, businesses don’t seek out managed service providers just to tick off an IT checkbox. They’re trying to cross a major source of stress off their list—something too important to risk handling in-house. It’s not
source Skill testing in MSP hiring is one of the few steps in the hiring process that actually tells you something worthwhile. Yet, many companies still obsess over flashy resumes, overly polished cover letters, or personality tests that don’t measure much beyond how well someone can fake enthusiasm. None of
source The role of peer learning in MSP career development is a concept that has so much to give; it’s outright reckless to overlook or neglect it! One of the biggest flaws in traditional training methods is that the person designing the material often doesn’t approach it from the same
source Have you ever considered how second-chance hiring for MSP teams could transform everything? Think back to when you got the job, just barely, and showed up on the first day fully convinced they’d made a mistake. The hiring process was challenging, and impostor syndrome is no laughing matter. You’re
source Someone once said that the key to succeeding in any field is for a person to fit a certain psychological profile. Psychological testing for MSP has embraced this idea wholeheartedly, but the problem is that it often goes too far. What starts as an attempt to ensure team fit
source ChatGPT in MSP support has quickly become a trusted assistant for countless IT professionals and service providers. For many people, it’s a remarkable tool that enables them to handle tasks they might otherwise find overwhelming. It can polish language when writing client emails or documentation, help troubleshoot issues, and
Are you thinking about joining Support Adventure as a client or a new employee but are unsure if we would be the right fit for each other? You’ll find something valuable in this article in whichever category you fall under. As a fully remote-operated outsourcing company run by expats, our
We have a soft spot for hiring staff from South Africa. So many of our remote techs, admin assistants and even entry level support agents are from this beautiful country. At this point, you might be wondering why. Well, when we first started Support Adventure, a premium remote staffing company
Support Adventure – the expat-run MSP Staffing Company was founded on a strong company culture valuing global cooperation, consistent structure, and prioritizing a work and travel lifestyle. To better understand our values and growth, we must share with you the journey of our founder Eric Muth, from prodigal high school
Support Adventure is a global remote company that hires diverse set of people from around the world that formed a unique set of values for the organization. Our Story The company started with a dream from our founder, Eric. After growing up in Toronto and briefly living in London, he