The Future of ITIL

The Future of ITIL: Key Trends in IT Service Management

PeopleCert released ITIL Version 5 on February 12, 2026, following its 2021 acquisition of AXELOS, and about 60% of its content is new or changed from ITIL 4. That gives IT teams and MSPs a real, dated answer to what’s next for ITIL, instead of another set of predictions. Now the job is working out what still applies to your setup and what got replaced. This piece breaks down what shifted between ITIL 4 and… Continue Reading The Future of ITIL: Key Trends in IT Service Management