All the Risks of Outsourcing Customer Service
Outsourced customer service is a very common term searched on the internet. Many fast-growing companies are looking to delegate support…
A Premium Outsourcing Solution – We help companies save half on their staff
A System for Success – We ensure expectations are managed and results are delivered
A Bridge of Culture – Owned and operated by native English speakers living abroad
support adventure
for MSPs
msp Staffing and services
Go beyond your local talent pool and save money without sacrificing quality. There’s talented technicians all over the world. Let us help you build a great international team while saving half on your staff!
msp helpdesk consultation
Our birds-eye view on the MSP industry gives us the knowledge and experience to identify practices that will significantly improve your MSP helpdesk and operations.
msp worst practices guide
We have helped over 40 MSPs improve their processes and staffing, helping them become more efficient. Learn from their mistakes and make sure your MSP isn’t making the same mistakes!
blog
How to know which applicants to hire for your MSP?
How can you gauge whether or not applicants to work with your MSP will flourish or flounder working for you?…
How to Build and Manage a Successful Help Desk for your MSP
Feeling clueless about how to offer premier MSP help desk services to clients? As veterans of the MSP industry, we…
Example Questions for a Level 1 MSP Technical Support Interview
As the first point of contact for IT businesses, the role of a level 1 technician is a kind of…
support adventure
for job seekers
see our open opportunities
We are always hiring! Apply for our opportunities and join the Support Adventure family!
Follow our social channels
Curious about what it's like to work at Support Adventure? Check out our videos on YouTube and our posts on Facebook to see
videos
blog
How Can You Prepare for Traveling as a Digital Nomad?
Whether your digital nomad dream includes chillin’ on a beach in tropical Bali, or getting lost in an enchanted metropolis…
What are the Pros and Cons of Working for an MSP?
So you’ve never worked for an MSP. You’re a bit nervous about what to expect. Well, we can help explain…
How to become an IT Technician
If you could pick a career that will allow you to work from anywhere and depend on no one but…
Are Digital nomads destroying local culture?
What can be wrong with enjoying the local culture as a tourist and getting a taste of the everyday lives…
7 Zoom Virtual Team Building Ideas to Make Lockdown Fun!
Want to spice up your Zoom virtual team building calls and make them fun for your remote team that is…
Why working at an MSP is AWESOME!
Let’s be honest, working at an MSP (Managed Service Provider) or any other helpdesk environment is tricky. In this dynamic…