Support Adventure is a global remote company that hires diverse set of people from around the world that formed a unique set of values for the organization. Our Story The company started with a dream from our founder, Eric. After growing up in Toronto and briefly living in London, he Read more…
In this video, we analyze how Dispatchers are the key role to solves pain points that MSPs are experience while growing. The dispatcher is a role that helps organize the flow of tickets through the help desk. Write to Eric, the founder of Support Adventure, at eric.muth@supportadventure.com
People are the core of our business and we have spent years perfecting our process to find and hire the best technicians. We currently have a roster of talented technicians spread across the world in Southeast Europe, Southeast Asia, and Latin America. Here is our process to ensure that our Read more…
Here at Support Adventure, we have worked with dozens of MSPs across the world, and with a birds eye view of the industry we often see similar issues and weak points. We wanted to address these trends that produce many of the problems that our clients face, and provide tips Read more…