Welcome to our Support Adventure Blog, brought to you by the global leader in remote IT support staffing for the MSP industry. Our mission is to bridge the gap between adventure and technology, providing a platform for like-minded individuals to share their experiences, insights, and stories.
Support Adventure is not just a company; it’s a lifestyle. Since 2016, we’ve been helping IT professionals around the world find their ideal remote jobs, enabling them to live and work from some of the most exciting places across the globe. With over 200 staff in Europe, Asia, and the Americas, we have the global reach and expertise to meet your needs.
Our blog is an extension of our commitment to this lifestyle. Here, you’ll find a wealth of information, from tips and advice on living and working remotely, to in-depth articles on the latest trends the MSP industry. We also share stories from our staff, who are living the Support Adventure lifestyle in various corners of the world.
Explore IT career insights, and remote working tips from the Support Adventure team. Our blog offers guidance on thriving in remote IT roles and navigating career growth in the digital age.
Explore MSP staffing, management, and scaling insights from the experienced Support Adventure team. Our blog helps MSPs worldwide enhance processes, staffing, and service quality.
Digital nomad lifestyle articles written by your Support Adventure team of writers who are somewhere out there enjoying their fully remote working life from all over the world, all in different time zones.
Imagine you’re hiring for your MSP, and the applications start rolling in. It’s an exciting time but also challenging – especially when candidates seem confused about the role they’re applying for. This is where a good job description can make all the difference. A well-crafted job post attacks the right
As an MSP, the entire world is your talent pool. You could hire anyone, anywhere, as long as they fulfill your criteria, and the requirements are seldom geography-dependent. This matters so much because IT experts come from all over the globe, and hiring internationally is often less expensive. Specialists from
There are no spheres in life where everything runs smoothly all the time. Every now and again, you need to have “the talk” with your client, and MSPs are no exception to this rule. In fact, this is one of the biggest MSP challenges that, sadly, a lot of decision-makers
Outsourcing work can be compared to a video game cheat code. It’s a simple solution to a very complex problem. It’s like letting the smartest kid in class take your test or do your homework for you. However, the odds are that even the smartest kid can make mistakes. Moreover,
How can businesses afford to run an internal IT support team in 2024? Do larger businesses find it cost-effective? A better solution, as they all realize sooner or later, is to go with MSP management instead! Employing a Managed Service Provider with a helpdesk that can solve all IT issues
Being an IT technician usually implies that you’re someone people reach out to to solve their IT problems. In other words, in order to be good at IT support, you need to know the solution for a lot of technical issues or know where to look for the answers, right?