The lifeblood of your business is the happiness of your clients, the service they’re receiving and their perception of it. How are they ever going to be happy with this service unless it’s being delivered by people who are happy with their jobs? You must prioritize company culture so that Read more…
If your MSP isn’t using PagerDuty, or alternatively, OpsGenie… you are missing out on having smoother operations within your company. As an incident management system for notifications, PagerDuty is a game changer for managed service providers. It helps you stay on top of time sensitive tasks, after hours shifts, escalations Read more…
A manager can make or break the success of an MSP, and hiring one is so essential. Based on their contribution to the business and the workplace a company can either grow or sink in the chaotic environment it found itself in. It is easy to get confused and make Read more…
Serbia… Europe’s hottest new digital nomad scene? Of all the curveballs 2020 has thrown, this is one I welcome. Even The New York Post featured the country as an oasis for Americans who wanted to travel during the pandemic while working remotely. I moved from the US to Serbia three Read more…